FREQUENTLY ASKED QUESTIONS
Q: Can I change my race distance once I have already entered?
A: Yes. If changing up a distance you will just pay the difference in the entry fees plus a $10 admin fee. If changing down, only a $10 admin fee is applicable.
Q: When do entries close and can I enter on the day?
A: On-line entries close at 6:00pm on the Wednesday prior to the race. Yes, you can enter on race day with the payment of a $10 admin fee.
Q: What time do we unleash hell?
A: Long Course will start at 7:00am for Race #1 & #2 and 7:30am for Race #3 & #4, Medium Course at 7:30am for Race #1 & Race #2 and 8:00am for Race #3 & #4. Short Course will start at 8:00am for Race #1 & #2 and 8:30am for Race #3 & #4.
Q: When can I get my bib?
A: Bibs will only be available for pick-up on race morning commencing at around 6:15am for Race #1 & #2 and 6:45am for Race #3 & #4. There will be no mail out option.
Q: Can I receive a refund if I need to cancel my entry?
A: No unfortunately we are unable to process any refunds due to cancellation for injury or any other reasons.
Q: What are the cut-off times?
A: The cut-off times will be 3.5 hours for Long Course, 3 hours for Medium Course and 2.5 hours for the Short Course.
Q: How does the Series Points System work?
A: All Runners that finish inside the top-10 of their AG (age group) will earn points towards the end of season awards. Runners MUST compete in a minimum of 3 races to qualify for the series awards. Your AG is determined by your age as of January 1st. The AG’s will be split into 5-year increments i.e. 30-34, 35-39 etc. The points scoring system has been designed so that if you were to only compete in 3 of 4 races and win every race, you cannot be beaten in your age group. We think that is fair, don’t you? Medals will be awarded to the winners of each Age Group at the end of the season. Overall Male & Female winners will also be recognised. These overall winners cannot also win an AG award as well. Note: ATR reserves the right to make changes to the points scoring system if we feel we can come up with a better system Points scoring system is listed here:
Q: Will there be aid stations?
A: Yes, we will have at least 1 aid station per race. Aid stations are cup-free meaning you MUST provide your own flask, bladder, cup, or bottle. These MUST be handed to the aid station volunteers for filling up. Runners are NOT to fill own bottles. This is a breach of our COVID Safe Plan. COVID restrictions could make it illegal for us to have aid stations so you should be prepared for that option too.
Q: What is the Hot Weather Policy?
A: Race start times have already shifted forward to avoid most of the hottest weather. ATR does reserve the right to move the start times forward again in the case of extreme heat.
Q: What if the race is cancelled?
A: The only situation where a race would be cancelled is if the venue/park were to be deemed closed by the relevant government authority. This could happen in the case of bush fires, extreme heat, pandemic, or a natural disaster. If this happens, we will look to shift the race to an alternative date, most likely the following week. If an alternative date cannot be found, then a refund can be offered minus a $15 admin fee. We would greatly appreciate that you consider to forfeit this option as ATR will still be liable for all of the costs associated with the event.
Q: What if I noticed an error in my entry details?
A: No problem, just shoot us an email to email@example.com and we will sort this out for you.
Q: Will there be food available at the end of the race?
A: We are unable to provide communal food due to COVID restrictions. If restrictions were to ease, will be reassess then. We may have vendors on site that will have food and beverages for sale.
Q: Can I wear headphones?
A: The wearing of headphones is strongly discouraged. You need to be very aware of your surrounds and to be able to hear and follow instructions from volunteers and fellow runners.
Q: Am I able to run or walk with a dog?
A: Look, we love dogs, who doesn’t? But sorry, no dogs are allowed on course during the race for the safety of all the competitors. The only exception is for accredited guide dogs. Visitors and spectators may bring dogs into the parks subject to that parks guidelines and you must take responsibility for observing the laws at each event.
Q: How do I earn some bling?
A: The first 3 male and female finishers in each Long, Medium, and Short course will add some bling to their medal collection.
Q: Do I have to carry a Hydration Pack and a phone?
A: It is not compulsory although we strongly recommend that all Long and Medium Course runners do carry some form of hydration with a minimum of 1 litre of fluid. This is Australia and this is summer. It gets bloody hot! It is always best practice to carry a mobile phone with you and to have the phone numbers of the race director and First Aid saved in your phone. If you do not carry a phone, how the hell will you take photos for your Instagram account?
Q: Is there a random draw because I love winning free stuff?
A: Yes! You must be present at the presentations to claim your prize. If you are not there, we will move on and call another name. COVID restrictions could prevent this from happening.
Q: How do I get my bib?
A: We do not send out bibs in the post. These can only be collected on the morning of the event. Please give yourself enough time to collect your bib before the race. We will try to supply safety pins but it does not hurt to bring your own just in case. Bib pick-up opens 45 minutes prior to the first race.
Q: How do I guarantee that I get a specific event bib?
A: Entries must be in by 9:00am, two Mondays prior to the race. Said another way, 13 days prior to the race. This will also guarantee your name on your bib. Entries received after this date will not have your name on your race bib and we cannot guarantee that it will be a race specific bib. It could be a generic Adelaide Trail Runners bib.